Privacy & Security
Personal identification information personal identification information from ‘Users’ may be collected in a variety of ways, including, but not limited to, when ‘Users’ visit our Site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources made available on the ‘Site’. ‘Users’ may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. ‘Users’ may, however, visit our Site anonymously. Personal identification information will be collected from ‘Users’ only if they voluntarily submit such information. ‘Users’ can always refuse to supply personally identification information, except that it may prevent them from engaging in certain ‘Site’ related activities.
Non-personal identification information Non-personal identification information about ‘Users’ may be collected whenever they interact with the ‘Site’. Non-personal identification information may include the browser name, the type of computer and technical information about ‘Users’ means of connection to the ‘Site’, such as the operating system and the Internet Service Providers utilised and other similar information.
How your information is protected. Appropriate data collection, storage and processing practices and security measures are adopted to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on the ‘Site’. Sensitive and private data exchange between the ‘Site’ and its ‘Users’ happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information. ‘Users’ personal identification information is not sold, traded, or rented to others. Generic aggregated demographic information not linked to any personal identification information regarding visitors and users may be shared with business partners, trusted affiliates and advertisers for the purposes outlined above Third party service providers may be used to help operate the business and the ‘Site’ or administer activities on behalf of the ‘Company’, such as sending out newsletters or surveys. Your information may be shared with these third parties for those limited purposes provided that you have given your permission.
Third party websites. Users may find advertising or other content on the ‘Site’ that link to the sites and services of partners, suppliers, advertisers, sponsors, licensors and other third parties. The ‘Company’ does not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from the ‘Site’. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to the ‘Site’ of the ‘Company’, is subject to that website’s own terms and policies.
How collected information is used The ‘Company’ collects and uses ‘Users’ personal information for the following purposes:
– To personalise user experience
Information may be used in the aggregate to understand how our ‘Users’ as a group use the services and resources provided on the ‘Site’.
– To improve the ‘Site’
We continually strive to improve the website offerings based on the information and feedback we receive from you.
– To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
– To process transactions
The information ‘Users’ provide about themselves when placing an order is used only to provide service to that order. This information is not shared with outside parties except to the extent necessary to provide this service.
– To administer a content, promotion, survey or other ‘Site’ feature
To send ‘Users’ information they agreed to receive about topics we think will be of interest to them.
– To send periodic emails
The email address ‘Users’ provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If a ‘User’ decides to opt-in to the mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the ‘User’ would like to unsubscribe from receiving future emails, they may do so by contacting us via the Site.
Your acceptance of these terms
By using this ‘Site’, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use the ‘Site’. Your continued use of the ‘Site’ following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting the Company